Features

One platform for the whole care journey

From the first roster to the final claim, CareHub connects the work your team does every day — so nothing falls through the cracks.

Rostering & scheduling

Build rosters your team can rely on

Schedule shifts in a clear weekly or fortnightly view. CareHub checks availability, skills and clashes as you go, and lets you offer open shifts your workers can accept from their phone.

  • Drag-and-drop scheduling with clash detection
  • Match workers by skills, location and client preference
  • Recurring shifts and templates for regular routines
  • Real-time shift acceptance and reminders
AM
Mon 9–1
JT
Open
SK
Tue 2–6
Client records & care plans

Every client’s story in one secure place

Hold goals, care plans, documents, contacts and key information in a single profile. Your team sees what they need to deliver great support — with permissions that keep sensitive details private.

  • Care plans linked to goals and supports
  • Document storage with expiry reminders
  • Emergency contacts and key health information
  • Role-based access and a full activity history
RP
Care plan
Active
Goal 1
Goal 2
Progress notes & mobile app

Capture care as it happens

Support workers get their schedule, client information and tasks on their phone. They clock on with location check-in, write progress notes against goals, and report incidents straight away.

  • Clock on/off with location verification
  • Progress notes tied to client goals
  • Tasks and shift checklists
  • Works on the go — even with patchy reception
Today
On shift
Note saved
Task due
NDIS & invoicing

Billing that keeps up with your care

Completed shifts become claim-ready line items mapped to the right support items and price-guide rates. Prepare bulk NDIS payment requests, raise invoices, and always know what’s outstanding.

  • Support items aligned to the NDIS price guide
  • Bulk payment request files for the NDIS portal
  • Plan-, self- and agency-managed billing
  • Track claimed, paid and outstanding amounts
Claim batch
$6,140
Submitted
Paid
Compliance & reporting

Audit-ready, without the scramble

Stay on top of the things that matter for a quality and safeguards review.

Worker screening

Track NDIS worker screening, qualifications and document expiries with reminders before they lapse.

Incident management

Log, categorise and follow up incidents with a clear record of who did what and when.

Reporting

Understand worker hours, utilisation and budgets with reports you can export in seconds.

Ready to see it on your data?

We’ll set up a quick demo around your services and show you the workflow end to end.

Book a free demo